1. Getting Started

How do I register an account?

To register an account on RiztonProperties, simply click on the “Sign Up” button at the top of the page. Fill in your details, including your name, email address, and password, and submit the form. Once registered, you can manage your property listings, contact agents, and access exclusive features.

Why do I need an account?

Having an account allows you to save your favorite properties, request more information, track inquiries, and receive personalized updates on listings. It also ensures a smoother booking or inquiry process.

2. Searching for Properties

How can I search for properties?

You can search for properties using the search bar on the homepage. Enter your preferred location, property type (e.g., residential, commercial), price range, and any other filters that match your needs. We will display a list of properties that meet your criteria.

Can I filter search results?

Yes, you can filter search results by location, price range, property type, number of bedrooms, square footage, and other relevant features. These filters are located on the left side of the search results page.

3. Property Listings

How do I view detailed information about a property?

Click on the property listing from the search results to view more details, including images, descriptions, pricing, and contact information. You’ll also find the property’s location on a map for easy reference.

Can I request more information about a property?

Yes! Each property listing has an option to “Request More Information” or “Schedule a Viewing.” You can enter your details and message the property owner or agent directly through this feature.

4. Making an Inquiry or Booking

How do I contact a property owner or agent?

You can contact property owners or agents directly through the “Contact Agent” button found on each property page. Fill out the inquiry form, and your message will be sent to the relevant person, who will respond to your request.

How do I book a property?

To book a property or schedule a viewing, simply use the booking tool available on the property listing page. You’ll need to enter your contact details and preferred viewing times. An agent will confirm your booking once it’s received.

5. Account and Profile Management

How do I update my account information?

To update your account details, log into your account and visit the “Account Settings” page. Here, you can change your name, email, password, and other profile information.

I forgot my password. What should I do?

If you’ve forgotten your password, click on the “Forgot Password” link on the login page. Enter your registered email address, and we will send you a link to reset your password.

6. Payments and Transactions

How do I make a payment?

For property booking or related services that require payment, you can pay securely via our integrated payment gateway. Accepted payment methods include credit/debit cards and online payment services. Details will be provided on the payment page.

Can I get a refund?

Refunds are subject to the terms and conditions of the property owner or agent. If you are eligible for a refund, please contact the property owner or agent directly, or reach out to our support team for assistance.

7. Privacy and Security

How do you protect my personal information?

We take your privacy seriously. Your personal information is stored securely and is used only for the purposes of providing our services. Please review our Privacy Policy to learn more about how we collect, use, and protect your data.

Is my payment information secure?

Yes, all payment transactions are processed through secure payment gateways that comply with industry standards for data protection. We do not store your payment details on our site.

8. Troubleshooting and Issues

I’m having trouble accessing the website. What should I do?

If you’re experiencing issues accessing the website, please check your internet connection or try clearing your browser’s cache. If the problem persists, you can reach out to our technical support team at support@riztonproperties.com.

The website is not displaying correctly on my device. What can I do?

If you’re encountering issues with website display, try accessing the site on a different browser or device. If the issue persists, please contact our support team for further assistance.

9. Contact Us

If you can’t find the answers you’re looking for, feel free to reach out to us: Customer Support: Email: support@riztonproperties.com Phone: 01951132762 Operating Hours: Monday – Friday, 9:00 AM – 6:00 PM Thank you for visiting RiztonProperties! We are here to help you find your dream property and make your experience as smooth as possible. If you have any further questions, don’t hesitate to reach out.